Refund Policy
If you wish to receive a refund after purchasing cards for use, you must meet the following criteria. Any circumstance not listed above would not be considered a valid justification for a refund.
Rule 1
If your payment has been approved but you have not yet received it. If the card has not yet been sent, you will be compensated if you file a claim in that circumstance.
Rule 4
Only if the claim is genuine will the price be refunded. Processing fees will not be reimbursed. You'll get a refund once we've double-checked everything. As a result, please be patient.
Rule 2
A refund will be issued if requested within 3-7 days of receiving the card. If the products or service were properly provided, you will not be eligible for a refund.
Rule 5
It can't be the other way around if you send someone from your wallet, even if it's inaccurate. Furthermore, removing money from your wallet is irreversible.
Rule 3
Refund requests are accepted only for single orders, not for the entire order. Such pre-loaded card services will be exempt from the return policy. In exceptional circumstances, we will issue a 50% refund.
Rule 6
The reimbursement will be applied to the money you put down as a deposit. To reimburse any sum, we do not use any payment method.
Refund Policy FAQ
Have I received my returned items if I'm an International customer?
What’s holding you back? Everyone’s return policy is the same. Because we put a premium on customer satisfaction, you can take advantage of all of our benefits no matter where you are on the planet.
What should I do if my order hasn't been delivered yet?
If any of your products are not dispatched within a few days of completion, I should notify you. If you’re still not getting any benefits, you can ask for a refund.
