If you wish to receive a refund after purchasing cards for use, you must meet the following criteria. Any circumstance not listed above would not be considered a valid justification for a refund.
Refund Policy FAQ
Have I received my returned items if I'm an International customer?
What’s holding you back? Everyone’s return policy is the same. Because we put a premium on customer satisfaction, you can take advantage of all of our benefits no matter where you are on the planet.
What should I do if my order hasn't been delivered yet?
If any of your products are not dispatched within a few days of completion, I should notify you. If you’re still not getting any benefits, you can ask for a refund.